Booths, a UK supermarket chain, recently removed almost all its self-service checkouts. No more self-checkoutsAligning with those values is part of the reason that Booths has just removed all self-service checkouts. AdvertisementObviously, you have to have more staff on than if you had a lot of self-service machines, but you always had to have someone manning the self-service tills anyway. A lot of our customers are older and find self-service machines really confusing. I don't find the work busier than when we had self-service machines, but there is a drawback.

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Persons: Marti Stelling, —, it's, There's, we're, It's, Marti, Manning, checkouts Organizations: Service Locations: Rippon , North Yorkshire